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Operations & Systems

Structure for the chaos behind the scenes.

I help businesses organize moving parts, reduce operational friction, and build systems that actually hold up as things grow.

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Kyle Schmitt
About

Operations-minded.
Practically focused.

I work at the intersection of operations, systems, and practical technology. Over the years I’ve supported restaurants, nonprofits, online businesses, and service-based companies.

My strength isn’t flashy marketing or trendy tech. It’s understanding how businesses actually function behind the scenes, identifying where friction lives, and building systems that make day-to-day operations easier to manage.

I enjoy helping teams reduce confusion, improve consistency, and create processes that scale more smoothly as organizations grow.

What I Do

Where I add the most value

01
Operational Organization

Helping businesses organize moving parts, clarify workflows, and improve day-to-day consistency across their operations.

02
Systems & Process Improvement

Identifying bottlenecks, reducing friction, and creating repeatable systems that make businesses easier to run.

03
Workflow Documentation

Creating SOPs, process guides, and internal resources that help teams stay aligned and reduce dependency on memory.

04
Automation & Backend Systems

Supporting operational workflows through practical automation setup, customer journey organization, and backend systems management.

05
Troubleshooting & Problem Solving

Breaking down messy operational situations, identifying root causes, and finding practical solutions that improve efficiency and visibility.

06
Cross-Functional Coordination

Supporting teams with project management, operational coordination, and keeping multiple workstreams moving in the same direction.

Selected Work

Operational experience

Online Business

Launch & Workflow Operations

Supported backend operations and launch workflows for a six-figure online business by organizing customer systems, improving communication workflows, and streamlining operational processes. Helped reduce manual administrative work as complexity increased, so the business could scale without proportionally scaling overhead.

Customer Systems Email Automation Funnel Mapping Project Coordination

Family-Owned Restaurant

Restaurant Operations & Systems

Supported daily operations in a fast-paced restaurant environment while also handling operational systems, communication workflows, troubleshooting, and process refinement. Working under real operational pressure has sharpened my ability to think practically and support systems that need to function reliably on the ground.

POS & Ordering Workflows Internal Documentation Scheduling Systems Vendor Coordination

Small Businesses & Orgs

Technical & Operational Support

Provided operational and technical support across a variety of projects for small businesses and organizations. Focus has consistently been on using systems intentionally to reduce friction rather than adding technology for its own sake.

SOP Creation Google Sheets Systems WordPress Support Automation Research
Tools & Platforms

What I work with

GoHighLevel Google Sheets Google Workspace WordPress Toast POS Slack Canva Wave Accounting YNAB Automation Workflows SOP Documentation
How I Work

Practical thinking in messy environments

I tend to work best in environments with a lot of moving parts. I enjoy understanding how systems connect, identifying operational gaps, and helping businesses reduce backend chaos as they grow.

Much of my experience has come from supporting real operational environments where flexibility and practical thinking matter more than perfect systems on paper.

Roles I’m drawn to
  • Workflow improvement & process management
  • Systems coordination & backend organization
  • Documentation and SOP creation
  • Automation support
  • Cross-functional coordination
  • Practical technology implementation
Connect

Interested in working together?

Open to operations-focused roles, collaborations, and opportunities where practical systems thinking can help businesses run more smoothly behind the scenes.

Get in Touch →